The statuses are split between 3PL (3rd party logistics/Hauler) and donor. Each status indicates what stage of the pickup process the donation is in.
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3PL Status |
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Accepted |
Hauler has agreed to do the pickup. |
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En-Routed |
Driver is heading to pick up location. |
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Arrived |
Driver is at pickup location, and will start verifying what items are being donated with donor. |
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Quote Sent |
Driver has provided final estimate to donor and will start the pickup. |
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En-routed to Store |
Driver is heading to drop off location, first notification for charity/store contacts. |
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Arrived at Store |
Driver is at drop off location, second notification for charity/store contacts. |
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Completed |
Hauler has received charity signature for drop off of donation. |
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Donor Status |
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Submitted |
Donor has requested a pickup. |
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Confirmed |
Donor has confirmed their pickup. |
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Rescheduled |
Donor has requested a change to pickup date. |
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Quote Accepted |
Donor has agreed to final adjusted quote. |
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Quote Declined |
Donor has disagreed to final adjusted quote. |
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Canceled |
Donor canceled pickup. |